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How to sign in to Robinhood from a new device

Got a new phone or tablet? We'll walk yous through how to set things upwards and then y'all're ready to go.

To figure out how to sign in to your Robinhood account on a new device, you'll need to follow directions depending on whether you lot had Two-Factor Authentication (2FA) enabled on your old device, if you even so have your old device, and whether you notwithstanding have your Fill-in Code. Click the dropdowns beneath to learn more than.

How to tell if 2FA is enabled on your account:

How to tell if 2FA is enabled on your account:

If you had previously enabled 2FA on your business relationship, yous should see this screen when you try to login:

What's a Backup Code? (and how to become one)

What's a Backup Code? (and how to become one)

Backup Codes are another way to help keep your account secure.

When you fix up 2-Cistron Authentication on your account you'll be asked to save a "Fill-in Code."

Two-Factor Authentication pairs something you know (your countersign) and something you have (in this instance typically your authenticator app or a code via SMS). If yous don't have access to your authenticator app or cannot retrieve your SMS code, then you're able to use the Backup Code in place of the authenticator app / code via SMS.

Tip

Using your Backup Code will automatically disable Two-Factor Authentication. We strongly recommend re-enabling 2FA after you use your Fill-in Lawmaking.

How to regenerate your Fill-in Lawmaking:

On your old device:

1. Open the Robinhood app and sign in with your email address and countersign

2. Tap the Business relationship (person) icon in the bottom correct corner

3. Tap the three bars in the acme right corner

4. Tap Settings

5. Scroll and tap Two-Factor Authentication

6. Tap Regenerate Backup Code

7. Salve your Backup Code somewhere you lot can find it. We recommend saving it to the cloud or writing it downwardly in a rubber place.

On your new device:

1. Open up the Robinhood app and sign in with your e-mail accost and password

2. You'll be asked for your Two-Factor Authentication code. Tap Use Backup Code at the bottom of the screen.

3. Enter your Two-Factor Authentication code

4. To assistance continue your account secure, we recommend you re-enable Two-Factor Hallmark (2FA) as soon equally yous get access to your account. 2FA adds an extra layer of protection to your account.

How to sign in on a new device if y'all accept your old phone and:

How to sign in on a new device if yous have your old phone and:

1. In the app or on the web, enter your e-mail address and password

2. Yous'll receive a code via SMS to the phone number we take on file for you

3. Enter the lawmaking when prompted

Notation

If you don't have a phone number currently on file or your number changed and yous didn't update your Robinhood business relationship, you'll need to contact our support team straight.

1. In the app or on the spider web, enter your email accost and password

2. You'll receive a code via SMS to the telephone number nosotros take on file for you lot

3. Enter the lawmaking when prompted

Note

If you don't have a telephone number currently on file or your number changed and you didn't update your Robinhood account, yous'll need to contact our support squad directly.

Accept 2FA enabled with an authenticator app

1. Open the authenticator app on your erstwhile device and remember the verification code (like you normally exercise when logging in)

2. Open the Robinhood app on your new device:

3. Sign in with your email accost and countersign

4. Y'all'll be asked for your Two-Factor Authentication code

5. Enter your Two-Factor Hallmark

6. To help keep your account secure, we recommend you lot re-enable Ii-Factor Authentication (2FA) as soon as you lot become access to your account. 2FA adds an extra layer of protection to your business relationship.

How to sign in on a new device if you don't have your old phone and:

How to sign in on a new device if you don't accept your quondam phone and:

1. In the app or on the web, enter your email address and password

2. On the login verification screen, select Demand assistance?

3. Select Update telephone number and follow the instructions

Note

When you change your phone number in order to log in, nosotros'll ask y'all to verify your identity to help ensure your business relationship's security.

Accept 2FA enabled via authenticator app

1. In the app or on the spider web, enter your email accost and password

2. Enter your fill-in code. If you don't have your backup code, yous'll need to contact support

1. In the app or on the web, enter your email address and password

2. You'll receive a code via SMS to the phone number nosotros accept on file for you

3. Enter the code when prompted

Note

If you don't have a phone number currently on file or your number changed and you didn't update your Robinhood account, you lot'll need to contact our support team direct.

Reference No. 20211115-1920026-5925846

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Source: https://robinhood.com/us/en/support/articles/how-to-sign-in-to-robinhood-from-a-new-device/

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